Saturday, February 19, 2011

F.R.U.S.T.R.A.T.E.D!!!

Sooo, today was a less than perfect day... actually it was quite a bummer of a day. My reasoning for it being such a dreadful day Bri thinks is a wee bit silly... so I'm taking my frustrations out on here ha I HATE OUR INSURANCE COMPANY!!!!!!!!! When I worked at the dental office, I knew I hated it, but my experience today was the icing on top.
Here is my sad, depressing,some may think ridiculous reason, for not being a fan of today :D
We went to go get Kensi's 6 month check-up with her doctor that I LOVE!!! I think that after you see a certain doctor for a LONG time(Granted 6 months is NOT a long time) you form a friendship. He's just super nice, and seems like he genuinely cares 'bout Kensi(some doctors are NOT so personable *cough*cough* MY doctor :D). Anyways, so we got THIS INSURANCE for Kensi's pricey surgery,even though I'm not a fan. We had to choose between it covering Primary Children's or IHC(where her dr. is). What I don't get is IHC referred us to Primary and most insurances don't cover both of those places sooooooo why oh why would they refer us and make us have to choose??? We figured, hmmm lets do Primary Children's since that costs more and we'll just pay out of pocket for her regular check-ups. Well Folks, APPARENTLY ya can't do that. We went to check her in today, and I told the receptionist we were going to just pay since we couldn't get on a group plan that our Doctor took. She bluntly informed us, well that's insurance fraud(w.t.h. is insurance fraud???) I was thinking in my head, well you are still going to get your money and isn't it a choice to use insurance or not since this isn't my strong points of expertise. Soooo, she said either we needed to cancel our insurance and be self pay or find a new doctor. I called Bri over to handle it.... well ended up... we were turned away for our appointment. It was embarrassing and humiliating and just plain sad all at the same time, since there were a few mom and kiddos in the waiting room waiting to see THEIR doctor(lucky ducks). So, we packed up and I was trying to hold my tears back as we did the walk of shame to the elevator. And then what made me even sadder, is her sweetheart of a doctor chased after us so he could atleast see how she was after her big surgery. Which just devastated me, because I wanted him to do our every other month check up, and tell me what foods came next, and just check her out, and I couldn't. He was apologizing for STUPID insurances, and I lost it... tears came down my face as I told him we would figure it out so we could see him. It was awful. He was the perfect Pediatrician, and it's hard finding good doctors. I for one am not a fan of my special girly doctor, but don't have any clue who else to go to. And he was a gem...who knew everything that's been going on with Kensi from day one. It just sucks.
Solution Bri came up with: We are first going to see if we can get Select Access(which is accepted by BOTH primary and IHC). If not, I have to take Kensi to a clinic for her 6 months appt(which just sounds awful, I want to go see her doctor, plus clinics sound scary) and then after her hip stuff is done we'll cancel OUR DUMB INSURANCE and get on Bri's company's insurance and I'll get to go back to my comfort zone--Dr. Davis. Which isn't an awful plan nor long time to wait to go back to see OUR doctor, but I just hated today. I don't like the thought of going to a new doctor with them knowing nothing 'bout our lil health problems and DEFINITELY not some Dr. who is still getting trained... ugh Frustrating.
Anyways, this is one big rant. I know it's stupid, I just needed to rant on something. Does anybody else feel this way bout their Doctors or am I just a crazy chickadee as Bri probably thinks I am after I cried ha Please tell me I'm not alone ha
Oooo PS:
Kensi had her CT scan today at Primary's and they got her hip back in place... SUCCESS. Atleast we didn't get turned away from THAT appointment

2 comments:

  1. Ugh.... how annoying! I also am hating insurance companies right now. Our insurance paid for Krews birth right....so I took him to lots of other appts. and then we get a bill that we have to pay for all of them because we didn't call the insurance company and "officially report" his birth 30 days after. Hello, they paid for the birth, you would think they would know about it. Annoying fine print! I am sorry this is happening, don't worry about Brian, he had 4 sisters and a mom that cried alot so he should be used to it! lol

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  2. Sorry Kelsey...that totally stinks!!!! Hopefully it will work out to get on the new insurance and get back with that doctor very soon. Insurance is a blessing, but all the confusion is annoying. Back when Logan and Tanner were born, for some reason our insurance didn't cover immunizations (ridiculous), so we got a surprise bill for $900!! Soon after that we switched to a different type of plan and they were covered, however, I did have to take Logan and Tanner to the health clinic for two sets of immunizations. Not fun!! Good luck!

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